Summary

The Registered Nurse (RN) Program Manager (Supervisor) provides leadership for a facility-wide program - overseeing planning - organization - direction - and evaluation of the program and its staff. The role influences care standards and staff safety across the continuum - ensures compliance with National Directives - and leads staff education - orientation - competencies - and quality improvement efforts. The Supervisor collaborates with others to enhance and deliver holistic - high-quality care.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12990785
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: Heavy lifting (45 lbs
• and over)
• Heavy carrying (45 lbs
• and over)
• Straight pulling and pushing
• reaching above shoulder
• use of fingers
• both hands required
• walking and standing up to 8 hours
• repeated bending
• Ability for rapid mental and muscular coordination simultaneously
• hearing aid permitted.

Duties

• The Registered Nurse (RN) Program Manager responsible for delivering and supervising all aspects of the nursing process while coordinating patient care focused on education - self-management - and satisfaction across the continuum of care
• Ensures adherence to established policies and guidelines - collaborates with the interdisciplinary team to influence positive care outcomes - and actively participates in quality improvement and customer service initiatives at the unit or program level
• Duties include but not limited to the following: Evaluates practice in an ongoing process - based on best evidence
• Provides peers with informal constructive feedback for improvement
• Fosters a safe and supportive environment conducive to the professional development of healthcare professionals
• Contributes professional nursing perspective in discussions with the interdisciplinary team
• Partners with others to effect change and produce optimal outcomes
• Shares educational findings - experiences - and ideas with peers
• Questions clinical practices for the purpose of providing evidence-based care
• Participates in activities and strategies to sustain an evidence-based-practice culture
• Evaluates the program - collecting and submitting facility performance measures
• Participates in quality improvement activities for nursing and develops performance measures to ensure programmatic outcomes are successful
• Ensures the organization's strategic plan - mission - vision - and values are understood by the team and integrated into the progam's strategies - goals - objectives - work plans and products - and services
• Communicates and evaluates assignments - projects - problems to be solved - actionable events - milestones - and/or program issues under review - and timeframes for completion
• Demonstrates proficiency in leadership based on sound judgment - critical thinking - and deliberate planning
• Leads discussions with facility leaders regarding program goals and requirements to meet the operational needs of the facility and program
• Provides strategic advice and recommendations - while collectively collaborating with the program staff to develop solutions to complex issues and reporting actions to leadership
• Preferred Experience: Minimum of five (5) years of recent clinical nursing experience
• Minimum of three (3) years of nursing education - staff development - faculty - clinical instruction - professional development - or healthcare education experience
• Two to three (2-3)years of demonstrated progressive leadership experience in healthcare - nursing education - clinical operations - program management - or quality improvement initiatives
• Experience designing - implementing - and evaluating educational programs for healthcare professionals
• Experience leading interdisciplinary teams and collaborating with organizational stakeholders
• Experience utilizing data and outcome measures to evaluate program effectiveness and organizational performance
• Familiarity with community educational resources in the area
• Proficiency in Electronic Health Record systems and clinical workflows
• Experience as academic faculty - adjunct faculty - clinical instructor - nurse residency educator - nursing professional development practitioner - or healthcare educator preferred
• Experience developing and delivering educational programs in both academic and healthcare settings
• Experience mentoring nursing students - new graduate nurses - preceptors - and clinical staff
• Experience with curriculum development - competency management - and adult learning principles
• Experience with accreditation standards - regulatory requirements - and performance improvement initiatives
• Experience with simulation-based learning - virtual learning platforms - learning management systems - and educational technology
• Experience managing multiple projects - budgets - and organizational priorities
• Experience with evidence-based practice - research utilization - scholarly activities - and outcome evaluation
• Demonstrated commitment to advancing nursing excellence - patient safety - employee engagement - and continuous quality improvement
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30 am to 4:00 pm M-F Telework: Not Authorized Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not Authorized EDRP: Not Authorized Permanent Change of Station (PCS): Not Authorized